Business process optimisation
Lean Six Sigma and process mapping to remove bottlenecks before technology is applied.
Stage 1 of 4Advise: set direction and govern change
Every lasting change starts with a clear view of where you are, where you need to be and what it will take to get there. Our consultants work alongside your leadership to assess your technology landscape, align it with business goals and set up the governance that keeps a programme on course.
When to start here
- Technology spend is rising but the business case is unclear
- Several transformation projects compete for the same budget and people
- Legacy systems and processes slow the business down
- A large programme needs independent governance and assurance
What you have at the end
A roadmap you can fundPrioritised initiatives with costs, dependencies and measurable outcomes.
A target architectureHow applications, data and infrastructure should fit together, and how to get there.
Programmes under controlGovernance, reporting and change management that keep delivery on track.
Services in this stage
Advise
Digital and Technology Advisory
We help you build a technology strategy that serves the business, not the other way round. Starting from your vision and an honest assessment of today's landscape, we identify where technology can cut cost, reduce risk and open growth, and turn that into a roadmap your board can fund.
What we offer
- IT strategy and roadmapsMulti-year plans that align technology investment with business goals.
- Digital transformation planningCapability assessment, technology selection and a phased transformation plan.
- IT operating model designSourcing, organisation, processes and governance for the IT function.
- Technology due diligenceIndependent review of platforms, vendors and investments before you commit.
How we work
- 1AssessAnalyse infrastructure, systems, processes and spend to find gaps and opportunities.
- 2DesignWork with your team on a strategy and target state aligned with business goals.
- 3PlanSequence initiatives into a costed roadmap with owners and measures.
- 4Support deliveryStay with you through rollout so investments produce measurable results.
What it achieves
- Better technology investment decisions
- Lower technology risk
- Processes and systems that scale with the business
- A long-term roadmap the business owns
Advise
Enterprise Architecture and Process
Good architecture makes every later decision cheaper. We define how your applications, data, integration and infrastructure should fit together, map the processes they support, and lay out the steps from today's estate to the target operating model.
What we offer
- Enterprise and solution architectureTarget-state blueprints and design authority for programmes.
- Business process managementProcess mapping, redesign and automation opportunities.
- Gap analysisWhere today's systems and processes fall short of the target, and what closing the gap costs.
- Target operating modelHow people, process and technology work together after the change.
How we work
- 1MapDocument current applications, data flows and business processes.
- 2AnalyseFind duplication, bottlenecks and risk using Lean and BPM methods.
- 3DesignDefine the target architecture and operating model.
- 4TransitionPlan the moves from current to target state in safe increments.
What it achieves
- Fewer, better-integrated systems
- Streamlined workflows and lower overhead
- Clear design decisions for every project
- A shared picture of the future estate
Platforms and tools
- Lean Six Sigma
- Business process management (BPM)
Advise
Programme and Change Management
Large programmes succeed or fail on governance and people. We set up and run programme offices, manage stakeholders and change, and train the people who will use the new systems, so the business is ready on the day technology goes live.
What we offer
- PMO and programme governancePlanning, reporting, risk and budget control across workstreams.
- Change and stakeholder managementImpact assessment, communication and adoption plans.
- Training and enablementRole-based training through InfyStrat Academy and on-the-job support.
- Agile delivery coachingSprint planning, team transformation and agile ways of working.
How we work
- 1MobiliseSet up governance, plans, reporting and the right team.
- 2SteerTrack progress, risk and spend; escalate early and clearly.
- 3Prepare peopleEngage stakeholders and train users ahead of each release.
- 4EmbedMeasure adoption and hand over a stable way of working.
What it achieves
- Programmes delivered on time and within budget
- Fewer surprises for sponsors
- Users ready for go-live
- Lasting adoption of the new ways of working
Platforms and tools
- Agile delivery
- Jira
Specialist offerings
Focused offerings that sit alongside the advise services.
Incubating emerging offerings
Taking new ideas from concept and prototype to a validated, market-ready offering.
Common questions
How long does a strategy engagement take?+
It depends on the size of your estate and how many stakeholders are involved. We agree scope and timeline with you before we start.
?How long does a strategy engagement take?
It depends on the size of your estate and how many stakeholders are involved. We agree scope and timeline with you before we start.
Do you stay involved after the strategy is agreed?+
Yes. We can support implementation directly or act as your independent adviser while other partners deliver.
?Do you stay involved after the strategy is agreed?
Yes. We can support implementation directly or act as your independent adviser while other partners deliver.
Can you work with our existing architecture team?+
Yes. We often add capacity or an independent view to an in-house architecture function.
?Can you work with our existing architecture team?
Yes. We often add capacity or an independent view to an in-house architecture function.
Can you run a PMO for a programme other vendors deliver?+
Yes. An independent PMO is often the best way to keep several suppliers aligned.
?Can you run a PMO for a programme other vendors deliver?
Yes. An independent PMO is often the best way to keep several suppliers aligned.
Talk to us about advise
Tell us where you are and where you need to be. We will bring the right people to the first conversation.